Whatsapp Services

WhatsApp chatbot is a virtual assistant that uses AI or pre-programmed rules to interact with customers on WhatsApp. Chatbots can perform a variety of tasks, including:

Answering questions, Providing information, Sending notifications, Processing orders, Offering customer support, Sharing content, and Driving sales.

Chatbots can be rule-based or NLP-based. Rule-based chatbots use decision trees for a more structured experience, while NLP-based chatbots use natural language processing for a more human-like conversation.

Here are some benefits of using a WhatsApp chatbot:

Improved customer experience

Chatbots can provide a smooth conversation flow and an omnichannel experience.

Increased customer engagement

Chatbots can provide users with the right answers during their customer journey.

Increased brand trust and loyalty

Chatbots can increase customer satisfaction and loyalty by allowing communication via a preferred service.

End-to-end encryption

All conversations are end-to-end encrypted.

To deploy a chatbot on WhatsApp, you must apply and be approved for WhatsApp Business API integration.